Contact us
Say woof! We're here to answer any questions you may have. Send us an email, give us a call, or message us through our online chat.
We'll get back to you as quickly as we can to answer any questions you may have.
Chat:
Bottom right icon of website
| Mon - Sun, 8am - 10pm
Phone: +65 3138-3852 | Mon - Fri, 10am - 5pm
Email: hello@noveltyvillage.com (We reply within 24 hours)
The answers to many questions may be found on our FAQ page.
Please be informed that we ship order from Singapore:
- Your order will be delivered within 1 to 5 business days
- 90% of our customers' orders are delivered within 2 business days
- If your order cannot be delivered within 5 business days, we will SMS you after receiving your order within 1 business day.
Pick Up @ Bedok Reservoir Road:
- We will SMS you within one business day to arrange day and time (evening only) for pick-up.
For wholesale and retail partnerships: admin@noveltyvillage.com
