About us

Thank you for shopping at Novelty Village. Here at Novelty Village our goal is to share our unique selection of dog food and products with you. We’ve taken the time and care in selecting each and every product in our collection to ensure that every item will enrich your dog’s life.

Please note that we only ship orders in Singapore. 

BEST DEALS: 

When we find something special, we want you to know about it and ensure you have these at affordable rates online. It’s our passion and privilege to curate a wide variety of items suited to all tastes. We’re sure our products will dazzle and delight.

Our products are only shipped within Singapore. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in Singapore.
WHY ARE WE THE BEST STORE TO BUY FROM:
Apart from providing freebies base on the product you buy, we give freebies for some products you buy, and more freebies based on the final order amount you have placed with us. We also provide promotional discount codes (found under Add to Cart Buttons) to give you direct rebates off your purchase. 

Chat Us via Website Chat / Facebook Messenger: 

We are available on all these channels to recommend suitable products for your pets.  

Contact Us (Feedback) via Website Contact Form / Email: 

We take quality and customer service very seriously. So, if you have any feedback, feel free to contact us by using our contact form: https://noveltyvillage.com/pages/contact-us or email us at: hello@noveltyvillage.com.

Pick Up @ Bedok Reservoir Road (Only Weekdays Afternoon, by Appointment. 1-2 business days to process order): 

We are a registered company in Singapore and our warehouse is currently at Bedok Reservoir.

If you stay in the east and like to order something below $60 and yet do not want to incur shipping fee, pick up @ Bedok Reservoir Road is possible by appointment. Chat with us to know more. 

Privacy Policy

Your privacy is important to us. Any information you provide us will stay with us and will NOT under any circumstance be given to a third party or sold.

Please see our privacy policy here: https://noveltyvillage.com/pages/privacy-policy

Returns/Cancellation

Please see our policy here: https://noveltyvillage.com/apps/help-center

Cheers,

Novelty Village Team